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Customer Services


We all need a helping hand sometimes. Whether it’s learning to tie our shoe laces, solve that hideous maths question, or find out which e-liquid will best suit our vaping devices. Life is full of questions and in most cases there are answers. Knowledge is power and who doesn’t want to feel empowered? Here at V2 Cigs we believe that the customer service we offer is paramount to you enjoying an optimal vaping experience. It’s important to us that you benefit from our expertise as well as offering advice and support when you need it. If you can't find the help you need below, please reach out to us.

V2 Cigs UK Delivery Information


V2 e Cigs UK Customer Services


Help Choosing an E Cigarette


E Cigarettes Frequently Asked Questions


How to Care For Your E Cigarettes


How do I return a product to V2 Cigs UK?


V2 e Cigs UK Video Gallery


The V2 e Cigs UK Vaping Blog


V2 Rewards


V2 Vape Kit User Manuals


V2 Different Types of Vapes


V2 Vape Safety Is Our Priority


What Customers say about our Service




v2 cigs uk loyalty points and rewards


v2 cigs battery recycling

  • Information about the WEEE Directive (Waste Electrical and Electronic Equipment).