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Delivery Information


Delivery Help, Terms and Conditions

  • Place your order by 3pm UK time on a weekday (excluding Bank Holidays) and we will dispatch it the same day
  • Orders placed after 3pm UK time are dispatched the following day
  • Orders placed after 3pm UK time on Fridays will be dispatched on Monday
  • Orders placed during a UK Bank Holiday weekend will be dispatched on the first working day after the Bank Holiday  

FREE shipping on orders over £57.99 for all UK addresses, sent via our Standard service.

  • £2.75 - Standard - 48 Hour Royal Mail Tracked Delivery (2-3 days)
  • £4.75 - Express - Next Day Delivery, excludes weekends  (Please order by 3pm, Mon-Thu)
  • £7.95 - Special Guaranteed Next Day Delivery by 1pm, excludes weekends (Please order by 3pm, Mon-Thu)

In order to obtain the quickest delivery for our customers we may use a Parcel Carrier for some Next Day deliveries.

Next Day deliveries are not Guaranteed but more than 98% are delivered Next Day.

*Some remote regions of the UK (i.e. Highlands & Islands) have limitations on Next Day/Special Guaranteed services. Please visit the Royal Mail web site for full details and service restrictions on all mail services.

  • For your security a signature from an adult (18+) is required to confirm delivery. 
  • If you are not at home to receive your parcel, Royal Mail has the right to leave your parcel with a neighbour.
  • Please enter your address and postcode carefully. Unfortunately we cannot take responsibility for incorrect addresses supplied by our customers.
  • You may also arrange to have the goods collected from us if this is more convenient.
  • If you use a "safe place" option with your shipping method V2 cannot be responsible for any non-delivery or non-receipt of parcels where the courier or Royal Mail states that they have delivered the parcel per your instructions. 

Europe Delivery

  • £8.95 for Tracked shipping
  • FREE Tracked Shipping for all orders over £85.00
  • Deliveries from the UK to Europe will be packaged/labelled as Vapour2.

International Delivery (Rest of the World outside Europe)

  • £9.95 for Tracked shipping
  • FREE Tracked Shipping for all orders over £95.00

Examples:Turkey, Middle East, Australia, New Zealand, Singapore, South Africa, South America 

European & International Delivery Information & Restrictions

  • We do not deliver orders to Bulgaria, Czech Republic, Denmark, Finland, Russia, India, Sweden or USA.
  • We regularly deliver V2 Cigs to expatriates and our international customers in many different countries.
  • For orders to countries/regions not listed please contact us at with details of your location and we will send you the price for any additional shipping costs to your country.  
  • Overseas customers are responsible for any additional duties and taxes if applicable.
  • If you are ordering from outside the UK please ensure that E Cigarettes, E Cigarette Batteries and E Liquids can be legally imported in to your country as refunds cannot be issued if your delivery is confiscated by customs. 

Your Tracking Code will be added to your order (and emailed to you) on the day your order is dispatched.

Standard & Special Guaranteed Deliveries are sent via Royal Mail. You can enter your Tracking Code on the Royal Mail Track and Trace web site to follow the progress of your order.

Express Deliveries are sent via APC Overnight. APC Overnight’s delivery services are enhanced by the APC Tracking System which ensures your order has traceability every step of the way. 

We update your Order Status whilst we are preparing, checking and despatching your order. Here are the most common order statuses: 

  • Awaiting Fulfilment: Your order and payment have been received.  Thank you.
  • Awaiting Shipment:  The order has been picked & packed, and is waiting for a Royal Mail Tracking Number to be assigned.
  • Shipped:  It is on the way and has been assigned a Tracking Number. Follow the progress of your delivery on the Royal Mail web site here.
  • Pending:  There is a query on the order and we need to speak to you OR we have already spoken to you. You can view any Comments and Updates in the Notes section of your Order (if you have created an Account).  If we have not spoken to you or emailed you, please call or email us. 

We are happy to help you choose your options, offer information/advice and take orders over the telephone. Payment can be made by Credit Card or Debit Card. You must be the card holder and be aged 18 or over to place a telephone order.

  • Order Line - +44 (0)1733 555 555 (Monday to Friday, 9am to 5pm UK)

The UK's Best E Cigarettes

"V2 Cigs is the best e cigarette that you can buy in the UK"
Source:ECig Review Site.

V2 Cigs is one of the world’s most popular brands of E cigarettes and vape pens. Through our commitment to quality, our website has earned a reputation as a top destination for purchasing E cigarettes in the UK. It is for that reason that so many vaping experts and E Cig review websites have rated us the best E Cigarette company in the UK

V2 Cigs UK: A Leader in E Cigarettes

As the e-cigarette market continues to expand, words such as “excellence,” high quality” and “premium” continue being thrown around by various e-cig UK companies with no substance behind the terminologies. What is excellence? How do you define high quality? What makes something a premium product? The answers to these questions are quite simple: the proof is in customer satisfaction.

Enter: V2 Cigs UK by Vapour2.

Our e cigs are quickly becoming a favourite amongst e cig UK enthusiasts, and for good reason. The high quality makeup of our products can be seen by thousands of five-star customer ratings. Additionally, we conduct several quality assurance tests during the manufacturing process to ensure excellent product performance in every category. Whether it’s V2 Cigs flavoured cartridges, e-cigarette kits, vape and shisha pens, or our e-cig accessories – our products provide vaping aficionados with instant gratification, enabling them to indulge their desires.

Unfortunately, not all e cigarettes are created equal. It is important to understand the various offerings on the market so you don’t end up going through unnecessary and costly trial and error. Through substantial research and development investment, V2 Cigs offers technologically advanced e cigarettes that are manufactured with unique design differences which give vapers the most satisfying and realistic vaping experience. The thick vapour volume, notable throat kick, stellar ease of use, reliability, cleanliness, and an extended battery life all add up to make V2 Cigs a fine electronic cigarette choice. Backed by our 14 day no quibble money back guarantee providing you with peace of mind, go ahead and experience genuine satisfaction.

E Cigs: Why Make the Switch?

One of the most important issues to people across the globe is the state of their personal health. Yes, this is even ironically true for most, if not all, tobacco smokers. Though they understand the risks associated with tobacco smoking and the damage they are doing to their bodies, the fundamental health concerns are still there.

Fortunately, e cigarettes were introduced to the market several years ago. Though final conclusive research is yet to be released, we currently have a myriad of case studies showing the promising health benefits of e cigs compared to tobacco. In addition to world renowned doctors, government health bodies such as Public Health England have conducted their own tests on e cigarettes and the health effects connected with their usage.

In August 2015, PHE noted that, "In a nutshell, best estimates show e-cigarettes are 95% less harmful to your health than normal cigarettes, and when supported by a smoking cessation service, help most smokers to quit tobacco altogether."

But aside from being significantly less harmful to your health and helping smokers quit in a more successful manner than other smoking cessation devices, there are still numerous other benefits to e cigs over tobacco cigarettes. These benefits include, but are not limited to:

  • No tar in e cigs
  • Cheaper than tobacco cigarettes
  • Range of flavours to choose from
  • Enjoy e cigs in many areas where smoking is prohibited
  • No staining of the teeth
  • No foul odour

  • In addition to the above benefits, e cigs are far better for the environment. Combine all of this together, and it is no surprise that close to 3 million people in the UK alone have made the switch to e cigarettes.

    Though V2 Cigs services millions of happy customers across the globe, we still have some ways to go. With over 10 million tobacco smokers in the UK, we can help improve the health of millions of more lives. So if you haven’t yet made the switch or you have family and friends trying to kick the tobacco habit, put your trust in us to make it happen.

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