Delivery Help, Terms and Conditions
- Place your order by 4pm UK time on a weekday (excluding Bank Holidays) and we will dispatch it the same day
- Orders placed after 4pm UK time are dispatched the following day
- Orders placed after 4pm UK time on Fridays will be dispatched on Monday
- Orders placed during a UK Bank Holiday weekend will be dispatched on the first working day after the Bank Holiday
COVID-19 Update
We are working hard to deliver safely and on time. Our delivery partners Royal Mail and APC are still running as normal (excluding Special Next Day by 1 pm service) but some delays may occur when there are driver or staff shortages in certain areas. They are doing their very best to get your parcel to you in a reasonable time.
Please select Next Day Delivery during checkout if you wish to receive your order as quickly as possible. Due to circumstance, Second and First Class delivery options may be delayed due to the volume of deliveries Royal Mail are facing.
We are doing everything we can to get your items delivered as soon as possible but ask that you bear with us in this unprecedented time. We endeavour to provide the great service you have come to expect from us.